Black Hound Clay Studio Registration Policies

8 week In Depth Classes:

Last minute cancellations are difficult to fill, so please confirm your schedule before committing to a class.

Because of this, we cannot offer refunds 7 days or less in advance of the first class meeting. There will be no exceptions made to this policy.

Refunds for classes requested before the above 7 day window are subject to a 10% administrative fee. You can request a refund via email at West@blackhoundclay.com.

If you miss a class we encourage you to use your free Open Studio to make the work time. Attending a different night of class to make up for the class you missed is not permitted. No refunds or credit will be given for missed classes.

If withdrawing from a class due to a documented injury or illness, prorated class credit will be issued. Please email West@blackhoundclay.com with class registration requests.

Should a class not fill sufficiently to run, we may cancel it up to 3 days prior to the first class session. In the case of a cancelled underfilled class, you will receive a full refund.

One Day Workshops:

If you request a cancellation via email at least 48 hours before the time of your workshop, we'll issue you a refund or rebook you for another date. Refunds or rebookings are not available less than 48 hours before the workshop takes place. Please email West@blackhoundclay.com with any workshop related questions.

Please note that if you arrive more than 30 minutes late for your workshop, you forfeit your booking.

We reserve the right to cancel workshops up to 3 days in advance due to insufficient enrollment. If a workshop is canceled, you will be offered the option of rebooking to another workshop or a full refund.

No refunds or rebookings are available after the workshop has taken place.

Summer Camp

Withdrawing before May 1: 100% refund less a 10% processing fee

Withdrawing between May 1-31: 50% refund

Withdrawing after May 31: no refund

Refunds for partial attendance in a given 5 day camp week are not available.

Private Events & Parties

Deposits and payments for private events are non-refundable. In case of an emergency, rescheduling within 14 days of the original date is possible.